Consulting &
Implementation
Whether you have a new Salesforce.com system or an existing install, Trinsic will help you to get the maximum return on your investment. Our team of experts work with our clients to ensure a smooth implementation.
- Data Migration
- Custom Forms with Custom fields
- Develop marketing/sales/service funnels, dashboards, reports and forecasts
- Create workflow rules so that business processes are followed
- Create notifications for key business transactions
- Create populated templates with real data to reduce manual tasks
- Create user friendly interfaces increasing adoption
Custom
Development
Our experienced development team are available to extend the functionality of your solution or to integrate with disparate systems. With over a decade of experience delivering software solutions across a range of technologies, our team of specialists can expand your capability beyond CRM.
- Customise and enhance your CRM solutions
- Integrate with enterprise systems
- Automate data integration
- Force.com Apex code development
- VisualForce development
- Connect with 3rd APIs creating a centralised system with shared data
- Salesforce Community branding and development
- Custom Mobile Application development to extend your force.com applications
Dedicated
Support
Trinsic has a dedicated and friendly support team giving our clients the ability to enhance aspects of their system through our ad-hoc change request process. For our support customers, Trinsic offers a pay as you go approach to development work, allowing our clients to achieve small customisations at minimal cost.
- Support portal for tracking support and change request cases
- Email and telephone support
- Pre purchased development/support days to ensure strict budgetary control
- Pay per incident or fixed contract arrangements possible
- Clear escalation path with dedicated Salesforce consultants (ADM201, ADM301, DEV 401)